If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Not a fuse, not a wire. Thor Motorcoach Logo linking to Home Page. ft. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. THOR #2187. **'s labor charges of $7,500. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. The elements cause the roof to expand and retract. Submitting a response indicates a willingness to work with customers to make things right. 1. **** had no issues resolving many of the other problems with our coach. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn VIN #*****************. Speakers. Please contact us to verify info, and to check availability as our inventory changes rapidly. After getting back both radios not working. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. According to the call notes several of his concerns were discussed and further explained. in fuel costs), then **** will kindly deduct the $2,000. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. What have you tried so far? Both electrical circuits must be energized for either radio to work. Thanks for the replies. Which we received no assistance. 1 of 26. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? BBB is here to help. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. The issue is not closed nor has resolution been found. Number Of Discs. 2003 Thor Motor Coach jazz. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . We have a 2017 Thor motor home with a radio installed backup Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Can you tell me a little more on. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thurmont, MD. The $1,000.00 bid they accepted. Posts: 7. When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. The issues were filed with **** when the coach was new. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. You are using an out of date browser. It's been non-stop. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. They are the same issues we continue to try to get resolved. We have contacted the customer to investigate the root cause of the concern. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. Please select a year to search for available owners manuals. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. We had the privilege to work with Joe A. the Internet Manager. This is NOT a new claim. We are sorry to hear of your concerns with your 2019 *******. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Listed 15 hours ago in Camp Verde, AZ. ****** informed me that Id have to get an estimate for each of the defect items. Message. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Number Of Radios. 2 tables that convert into beds. RVers Ask: What's The Best Way To Sell An RV? Anyone know exactly where the fuse may . I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. My front radio has two fuses. He moved to a new position. All good. We are not responsible for any such errors and reserve the right to correct them at any time. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Your actual payments may vary. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com Watch on. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. Look in house battery compartment. Surround Sound. We have spent more than three years dealing with these issues. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. **** has not acted in good faith, as the documentation will show. Owners Manuals - Thor Motor Coach ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Then click on the manual name to download. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. There's a fuse on the back of the radio. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. My husband was ill and could not drive the coach to *******. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. We make the transition smoother with this free Owners Guide. 2. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C We are currently waiting on pictures and an estimate from the service center to determine how to proceed. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. We have spent countless dollars and hours as well as travel time in dealing with this. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. At this time Im satisfied that they Thor Motor Coach has reached out. PDF TaBLE oF CoNTENTS - Cruise America We have sent the invoice for labor charges to ****. Save your favorite RVs as you browse. ************************* said that they would pay ******* ***** 26hrs for their labor. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. The other is a inline fuse, wired off the use,store relay battery lug. Stock #46257. A representative has been notified and will be with you shortly. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Pantry. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. This is Thors final offer as it has been stated multiple times. All Advertised Prices Expire daily at Midnight. This is truly a manufacturer defect. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. The pivotal combination of large Class A amenities with more power than a typical Class B RV. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575