If the keypad freezes, then the microwave oven is unusable. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. And reconnect the ribbon wire with the control board. You got this! Be sure not to confuse the model and code of the Samsung microwave. Remove the microwave cabinet (if you havent already). The waveguide cover might be damaged and shorting out. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. The sticker can be inside the microwave or on the backside. An error code on your microwave usually means a technician is going to need to take a look at it. Unplug your microwave from the electric outlet. When something goes wrong with your microwave, an error code will appear. SelectAllSettings, and then select General & Privacy. This component consists of a series of soft touch electrical switches. The control panel on your range or wall oven will lock if it is running certain functions, such as Self Clean, Twin Cooking, or Temperature Probe. To do so, remove the bottom panel and unscrew the mounting screws holding the microwave to the cabinet. Replace the electronic control board in the oven if the problem persists. Reattach the control board and reconnect all the wires referring to the photo you took. The damper controls the temperature while food is being cooked in the microwave. Service Information For Appliance Repair Professionals. If the error code was simply a fluke, the device will start back up and operate perfectly. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. For buying a new sensor keypad find out the number of your microwave. A control panel is an association of several keys and electrical switches. Watch the video for full details. Follow the steps below to replace the touchpad: Power on the microwave; the SE error code must have disappeared. The next component that might be the cause of the error code is a faulty control board. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. Does a Samsung microwave have a reset button? Control buttons are pressed for over 10 seconds. The popcorn button keeps coming up c-10 what does that mean - Learn about Samsung - 2.1 Cu. Sistema Microwave Cookware Easy Eggs, Red, 9.16 Oz/271 ml. Check Ass'y PCB when LVT is defective. Move the microwave from its original position and place it in a comfortable position to work. The SE error code indicates the Samsung microwaves touchpad and control panel issues. Give the open door a good push when you see the door error code. Depending on the microwave, you may need to depress the retaining tabs first before removing the control board. Check the control board for signs of damage. If the temperature sensor burns, you must replace the temperature sensor. 2) Sit in a chair. Remove the panels around the microwaves by disconnecting the screws securing the panel. Want to find a quick way to repair your microwave oven? Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. The entire control board is defective and stops working. Copyright 1995-2023 SAMSUNG All Rights Reserved. How To Replace Igniter In Kenmore Oven? If you try the solutions suggested below, you may well be able to fix your oven without a service technician. Install your new control panel, and attach the cables back into the same places that you took the old ones out from. Follow the steps below to replace the humidity sensor: The e-11 error code will disappear if the humidity sensor is causing the issue. C-DO code. Easy sign-in, Samsung Pay, notifications, and more! E-01. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. This list explains all the possible fault codes, including . An easy way to test for Demo mode is to set a cooking time and start the microwave. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. The ribbon cable is accumulated with dirt and debris. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. Remove the control panel by pulling it up and out of its position. It is showing error se8 . It helps balance the moisture in the food and lets you enjoy perfectly cooked food. Call for service when all else fails. In this article, I have discussed the 5 common error codes and the step-by-step process to fix the issue. Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. The code doesn't really indicate a problem with the oven unless it shows up outside of the diagnosis test. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. It results in the display of an e-11 error code on the control board. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. The first thing you need to pay attention to is the sensor and the wiring connected with it. Select Reset, enter your PIN (0000 is the default), and then select Reset. too, so let it dry. How To Reset? Plug the microwave oven into the electric outlet. Try reconnecting the power when bAd LinE appears, though you may need to contact a pro about this one. Place the cabinet into its place and secure it. To complete the reset, select OK. Get product support via live chat, email, and more. Kenmore Oven Heating Element Is Not Working? Unplug the power cord for and clean the button. Move the microwave from the cabinet and place it on a solid surface to work. This makes it much easier to troubleshoot when you come across operation errors. Most information codes on a range can be cleared with a reset. The plastic layer will contact the conductive surface when a user touches a particular button. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. All rights reserved. The touch key was pressed for more than 10 seconds. You do have the option of using the following link to locate an authorized service center in your area, or to use a different service center of your choosing. However, if the code is still on your screen, you will need to move on to the next step. Also, some controls are only available when using (or not using) other functions. The microwave. Fortunately, there's an easy way to tell. Before going any further, you will want to check the connection to see if it looks okay. And if you think moisture may have gotten in the microwave, that could be causing errors * For Samsung Supplies information go to: * For S.T.A.R. Wiring issue between the keypad and the control PCB. To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. Unplug the power cord of the microwave and contact the Samsung service center. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. They are usually made from two layers of thin Mylar plastic with material on the inner surfaces that is conductive. Using The Freestyles remote, press and holdHomeuntil the quick settings menu appears. Follow the steps below to hard reset your Samsung microwave: Power on the microwave and check if the error code has disappeared. However, if you are knowledgeable and would like to give it a try yourself, well discuss how to make these repairs below. The error codes appear in the Samsung microwave when the gas sensor fails, when it is short, and when it is stuck open. Plug the microwave into the electric outlet. Restart the microwave after waiting. If the temperature sensor is connected loosely, it will fail to regulate the temperature of the microwave. We would love to know your feedback to help us improve. A microwave that is powering on but simply not cooking is either the interlock switches or switch activators. Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. The list of possible causes above may assist in determining the cause of the error code. 1.Open or loose lead wire harness. water for 2 servings or 1 cup brown 1 serving Press the Up/Down buttons or numeric rice + 2 cups water for 4 servings in a Brown rice buttons to select the menu/item. Check out the chart below for tips and guidelines. Switch it on and see if the SE error code has disappeared. If the test shows no continuity, then youll need to replace the connection part. It is printed on the equipment tally. If the control panel glitches causing this issue, the e-11 error code will clear. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. Step 5: Pull up then pivot out the panel. If any information codes other than the above 6 information codes appear on the display, please contact the Samsung Service Center. Remove the wires that are connected to the control panel. Slide the grill up and to the left to completely remove. This code appears when the microwave temperature is high. If not, youll have to replace the control board (see below). ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. However, if your microwave doesnt heat up at all, it could be in Demo mode. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Looked it up and it has something to do with a gas sensor. Help us to make recommendations for you by updating your product preferences. SHOP PARTS After 10 minutes, plug in the microwave to the electric outlet. Begin by unplugging the microwave from the electric outlet. But, If everything above will not fix the problem, then you need to replace the whole touchpad. Move the microwave from its unit to access the back panel. Please help us improve by selecting a reason below. Step 1: Pull the oven away from the wall. Control buttons are pressed for over 10 seconds. A gas sensor determines the amount of gas expelled from the food while it is being cooked. Unplug the microwave from the wall or turn it off from your fuse box. Please click the submit button below to share your feedback with us. Try to recall each connection or take a picture of them with your phone camera. This site uses cookies to personalise your experience, analyze site traffic and keep track of items stored in your shopping basket. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. C-d0. Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. (Replacement Procedure, Cost, Etc). And often they review only the products that provide the most . Always take proper safety precautions when installing or repairing any major appliance. Today we will discuss the SE error code that can appear on Samsung microwaves. Before you begin going through the steps below to fix the problem, please keep in mind that repairing microwaves is very dangerous due to the high-voltage components within them. In the course of solving the problem, you can independently check and repair the device. Basically, when a button is depressed, a voltage signal is sent back to the control board. When your Samsung microwave displays an SE code, your microwave will also beep a few times and then stop working. Easy sign-in, Samsung Pay, notifications, and more! Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Step 5: Take out the four screws which hold the top panel of the microwave in place. If you see an error code flashing on your Samsung range or microwave, dont panic. If the panel still doesn't respond, service is required. Please contact us via Live Chat for a faster response. The buttons in the control panel are not responding. This part can be tested with a multimeter to determine if there is continuity. Link toThe switch's I use In the video https://amzn.to/3v1AlNa So in this video I'm going to show you the most common failure in microwave's . Sorry, there is insufficient stock for your cart. It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. Why Kenmore Oven Handle Falls Off. Thanks so much for sharing your experience with this microwave. Welcome to Urban Home Corner. If you find it damaged, you must replace it. Now, reconnect it and turn it on. Sometimes, doing this will solve the issue. Remove the screw that holds the display panel in place, Remove all wires attached to the control panel. You can move on to the repair process after resetting your Samsung microwave. What are the common error codes on Samsung microwaves? Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. Just press the clock button and then . This line is no longer available, as the company has replaced it for the more state-of-the-are models. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Any button is stuck or held for more than 10 seconds. For more information that may help diagnosis the error code visit the Appliance Repair Technical Support page of this website. We use functional cookies so the basic functions of the website work properly, such as adding a product to your shopping cart. Reattach all the racks you remove, including the turntable. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Unplug the power cord of the microwave and contact the Samsung service center. If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. The E-24 error code communicates that your microwave is getting extremely hot. To resolve the SE error code, follow these steps. Move the microwave to the cabinet and secure it with screws. This code appears when the microwave fails to sense the damper to open or close for 1 minute. See our Privacy Policy here. Using your microwave oven Using the fit choice button Menu / Item No. Before it will work again, you need to fix the underlying cause of the error code. Well talk about what the code means and ways you can fix it. If the same problem appears again, contact the Samsung service center. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. If the touchpad is working properly, the main control board is likely at fault. One such advanced feature of the Samsung microwave Please checkthe table below and try the suggestions. Step 2: plug in your microwave and wait until it turns on. If you see t-E-S-t on the range, you need to turn off Demo mode. If it shows no continuity, you must replace the touchpad. in. Using the Settings Button. If it occurs again, turn of the microwave 12-24 hours and then retry. However, it could just be that you need to cycle the power on and off and see if the error returns. Now its time to remove the control panel. If there is no communication between the main and sub MICOM. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. LG Canada Virtual Assistant. As an Amazon Associate, I earn from qualifying purchases made by our readers with no extra cost added to you all! After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. Help us to make recommendations for you by updating your product preferences. Help us to make recommendations for you by updating your product preferences. If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. Purchase the new temperature sensor based on the model of your microwave. Mo display and no operation at all. Unplug the power cord of the microwave and contact the Samsung service center. Appliance Service Information. Locate the clips holding the humidity sensor. Some basic troubleshooting can usually fix the problem! Most information codes for microwaves usually requireverification by a technician. Unplug the microwave or toggle the circuit breaker to turn it off. Putting it back together. Remove the flanges from the cabinet by disconnecting the screws holding it to the microwave. Disconnect the wire harness connected to the control panel. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. These electrical switches contain conductive material on their inner surface, while the outer surface is made of a double layer of Mylar plastic.